'Jonathan did a sterling job selling our investment property that was under a long-term lease, which presented a number of challenges.
We were impressed with his thorough knowledge of the market, professional presentation and realistic assessment. His timing to launch the sale was spot on, as was his suggestions regarding repairs and landscaping. These made a big difference to the presentation and marketability of the property. We enjoyed being able to step back and see the professional at work!
Jonathan ably managed relationships with the property manager and the tenants, striking a fine balance between not disrupting the family and ensuring access for interested buyers. His friendly and diplomatic approach won everyone over. His very practical checklists for us as sellers and for the tenants were comprehensive and realistic, demonstrating insight and understanding of his business. The results were great—when it mattered most, the property presented impressively, which assisted the photographer and property manager and gave the tenants a sense of achievements, also putting them at ease regarding marketing and the sale.
Throughout the process, we did not have to worry about a thing. Jonathan arranged all the required reports and connected us with an excellent lawyer. Irwin Property rolled out a carefully targeted and innovative marketing campaign. We received regular updates of marketing responses, statistics, viewings, offers and negotiations. He showed sound judgement and we appreciated his calm and considered approach. He was friendly, but also firm when it mattered, delicately balancing sometimes conflicting interests. He defused situations that could have gone south, and turned negatives into positives. He remained confident of a sale and that put us at ease.
The timetable worked like a dream and in just over a month, we had a buyer. We were happy with the price—even happier with an early settlement. Jonathan’s personal touch assured us that the new owners were happy with their buy, which gave us a sense of satisfaction.
It was great doing business with Irwin Property and we can recommend them to anyone without hesitation or reservation.'
Nils & Christa